Vyacheslav Volkov
IT Project Manager / Product-oriented PM. SaaS products, CRM widgets and API integrations for amoCRM/Kommo.
Format: remote Business trips: yes Relocation: no Salary: from $2,500 net
Location
Saint Petersburg
Employment: full-time
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How I work
Delivery
- Planning, deadlines, execution control;
- Predictable releases;
- Ownership of outcomes.
Process
- Agile / Scrum / Kanban;
- Managed backlog and priorities;
- Agreements tracking and documentation.
Stakeholders
- Managing expectations and risks;
- Clear and regular communication;
- Focus on business value.
About
IT Project Manager / Product-oriented PM with 13+ years of management experience, including 3+ years in product IT development and 10+ years in logistics management.
I specialize in managing SaaS products, CRM widgets and API integrations for amoCRM/Kommo. I work at the intersection of business, engineering, QA and support: collecting and structuring requirements, turning client and product requests into clear tasks, managing the backlog, timelines, priorities and stakeholder expectations.
Domain expertise: CRM systems, B2B SaaS, sales automation, amoCRM/Kommo, API integrations, widgets and client business processes.
I build processes from scratch, bring structure to chaotic task flows and deliver projects to stable releases. Focus: practical results, transparent processes and predictable value delivery.
Work experience
IT Project Manager
Bizandsoft · bizandsoft.ru
Nov 2024 — present
- Team of 9 people: 5 full-stack developers, QA engineer, 3 support specialists.
- Managing the full development lifecycle of high-load SaaS products, widgets and commercial integrations for amoCRM/Kommo: from requirements and task definition to release, support and product development;
- Coordinating the development and support of a portfolio of 60+ SaaS products, widgets and integrations for amoCRM/Kommo;
- Working with the CEO / Product Owner, internal teams and external clients: collecting and structuring requirements, aligning priorities and managing expectations;
- Managing the backlog: prioritisation, release planning, deadlines, task statuses and delivery quality;
- Participating in API integration design and support: analysing requirements and aligning integration logic with developers and clients;
- Preparing technical specifications, business logic descriptions and project documentation for engineering, QA and support;
- Coordinating engineering, QA and support: task assignment, execution control, result review, release support and handover to support.
Key Achievements
- Delivered 12 commercial projects from scratch as part of SaaS widget and integration development for amoCRM/Kommo: from requirements and task definition to release, support handover and further maintenance;
- Built and implemented product testing processes, optimised QA workflows and improved release stability;
- Improved planning, prioritisation and task flow control, increasing the number of completed tasks by ~25% in 2025;
- Launched an internship programme from scratch: framework, evaluation system, documentation, test assignments and candidate selection. Top-performing interns received full-time offers.
IT Project Manager
Bogoda Digital Pro · bogoda.pro
Apr 2023 — Nov 2024
- Managed development teams using Agile/Scrum;
- Built project teams, set goals, controlled timelines and workload;
- Managed full project lifecycle from planning to releases;
- Coordinated engineering, QA, and related roles;
- Managed risks, changes, and stakeholder expectations.
Key Achievements
- Initiated a transition to cross-functional project teams, increasing process transparency and decision-making speed;
- Developed and implemented testing processes, improving product quality and QA team efficiency;
- Initiated the implementation of CI/CD processes, simplifying release workflows and increasing the stability of change delivery.
Head of department
Glovis Rus LLC
Jun 2012 — Feb 2023
- Leading the department and managing the team: setting tasks, monitoring execution, distributing workload and developing employees;
- Planning and monitoring operational plans;
- Estimating workload, planning resources and controlling deadlines;
- Managing processes, changes and operational risks;
- Coordinating with other departments to align priorities, timelines and resources;
- Preparing management reports and analysing department performance metrics;
- Using SAP and 1C for management, operational and reporting processes.
Key Achievements
- Recognised as “Employee of the Year” multiple times for management results, department efficiency and operational performance.